Ever wondered if those dents and dings on your car could vanish without a trace of paintwork? Let's unlock the secrets of paintless dent removal (PDR) together with our guests, the renowned PDR maestros David, John, and Brandon. They join us for an enthralling session where we illuminate the meticulous details of PDR, a process that flawlessly preserves your vehicle's original finish. Our myth-busting segment will leave you enlightened as we tackle common misconceptions, and you'll be privy to some intriguing tales, like the time I discovered the limitations of PDR on different vehicle materials.
Prepare to be captivated as we discuss the evolution of PDR technology and its transformative impact on the automotive world. Our experts share their excitement over the latest innovations, from cutting-edge glues to ergonomic tools that debuted at the Mobile Tech Expo. We also delve into the precision and patience required in this craft, deconstructing the myth that a simple plunger kit can replace the hundreds of delicate adjustments professionals perform. Moreover, if you're keen on the thrill of the fast lane, you'll relish my recount of high-performance driving adventures at the BMW track.
Concluding our journey through the art of automotive aesthetics, we consider the pathway for those aspiring to join the ranks of PDR experts. We discuss apprenticeships, the value of trade skills over traditional education, and the personal rewards of a career dedicated to the craft. Remember, if your car ever falls victim to an unsightly dent, the skilled hands at Dent FX stand ready to work their magic. And next time you're tuning in, I'll be here with more insights to fuel your passion—and should curiosity get the better of you, feel free to reach out on radioashville.com or give us a ring at 828-210-1648.
Ever wondered if those dents and dings on your car could vanish without a trace of paintwork? Let's unlock the secrets of paintless dent removal (PDR) together with our guests, the renowned PDR maestros David, John, and Brandon. They join us for an enthralling session where we illuminate the meticulous details of PDR, a process that flawlessly preserves your vehicle's original finish. Our myth-busting segment will leave you enlightened as we tackle common misconceptions, and you'll be privy to some intriguing tales, like the time I discovered the limitations of PDR on different vehicle materials.
Prepare to be captivated as we discuss the evolution of PDR technology and its transformative impact on the automotive world. Our experts share their excitement over the latest innovations, from cutting-edge glues to ergonomic tools that debuted at the Mobile Tech Expo. We also delve into the precision and patience required in this craft, deconstructing the myth that a simple plunger kit can replace the hundreds of delicate adjustments professionals perform. Moreover, if you're keen on the thrill of the fast lane, you'll relish my recount of high-performance driving adventures at the BMW track.
Concluding our journey through the art of automotive aesthetics, we consider the pathway for those aspiring to join the ranks of PDR experts. We discuss apprenticeships, the value of trade skills over traditional education, and the personal rewards of a career dedicated to the craft. Remember, if your car ever falls victim to an unsightly dent, the skilled hands at Dent FX stand ready to work their magic. And next time you're tuning in, I'll be here with more insights to fuel your passion—and should curiosity get the better of you, feel free to reach out on radioashville.com or give us a ring at 828-210-1648.
This is the Plain English Real Estate Show with your host, rowena Patton, a show that focuses on the real estate market in terms you can easily understand. Call Rowena now. The number is 240 9962 or 1-800-570-9962. Now here's the English girl in the mountains, the agent that I would trust, rowena Patton.
Speaker 2:Good morning and welcome to the show. I'm so excited today because every month or so we love to help local businesses and find out all about local businesses, and today we're talking about cosmetic surgery. It's cosmetic surgery for cars and we have David, john and Brandon on the show. Introduce yourself, guys.
Speaker 3:Hey, I'm David Hutchison. I've been in the mountains here about 18 years, been pushing dense for about 25 years Pushing dense.
Speaker 2:that's what you do Pushing dense.
Speaker 3:Pushing dense, pushing dense and tapping high spots.
Speaker 4:I'm John Pilkington. I'm born and raised here from Haywood County.
Speaker 2:I've been working A native. Wow, we have a native in the room. Welcome, I'm listening to my voice. You can't tell I am from mine.
Speaker 4:I thought so. I thought maybe you were from East Canton or something. Gosh, I don't know.
Speaker 2:I keep telling everybody Ohio, I mean come on already. And Brandon last but not least.
Speaker 6:Brandon. Yeah, my name is Brandon Flowers. I was born here as well, in Nashville. I live in Hendersonville.
Speaker 2:David, we've got three natives in the room. I'm a little nervous.
Speaker 3:I definitely feel nervous. Power in numbers.
Speaker 2:I'd feel nervous too. What do you know about PDR, Randy? Do you know what PDR stands for?
Speaker 7:PDR. It sounds like a medical issue.
Speaker 2:I know, yeah, you can get all kinds of chemicals for that.
Speaker 7:PDR. I had surgery for PDR the other day. Well, this is kind of what these guys do.
Speaker 2:It's cosmetic surgery right, so it's paintless dent removal Okay. I mean you don't have to paint it afterwards, because it really, as I was schooled yesterday, david actually came with me to help me out with. Sadly, there's a little ding in the hatch in my car.
Speaker 5:Oh.
Speaker 2:Unfortunately, that ding's been there for two years and well, yes, I haven't got it sorted out. So he took me to meet his buddy, who I talked about. You know, can you just touch up these other little pieces? And he's like, frankly, it looks like crap when you do that, when you touch it up with the paint. So this is all about taking the dents out and not putting the paint on. And we did get a whole bunch of questions for you because apparently everybody wants their dents removed. Who knew?
Speaker 3:I just love the fact that you said I got a little ding in the back of my car and your liftgate needs to be replaced.
Speaker 5:That's very, very typical of a customer.
Speaker 3:I have a little thing that just needs to be popped out really quick.
Speaker 2:A truck backed into me.
Speaker 3:Yeah, twice, that's a collision.
Speaker 5:Twice as well. Same truck.
Speaker 2:No, the car was just sitting there.
Speaker 3:Yes, I understand, but a very, very misconception, very uh, really yeah.
Speaker 2:Misconception. I mean, hey, you could have taken the ding out, but no, you couldn't be bothered.
Speaker 5:So we'll move on from that.
Speaker 2:So who do I mean? Obviously you don't help me, but who do you help?
Speaker 3:We service a lot of car dealerships, body shops in the area.
Speaker 2:What kind of car dealerships?
Speaker 3:Asheville BMW, Mercedes, Mercedes bins of Asheville, Land Rover, the Phil's Group.
Speaker 2:Do you do all the fancy pants places, basically the fancy pants places?
Speaker 3:Do you do any people with like regular old britches or yeah, we do a lot of what I call retails, where we go to people's houses and order their place of work and set up a little tent and just do it right there in the parking lot.
Speaker 2:Oh cool, you set up a tent.
Speaker 3:Yeah, wouldn't need it on a larger job.
Speaker 2:Oh, what's the tent for?
Speaker 3:Just because we work off shadows, lights and you need different reflections. We're light binders.
Speaker 2:You're light. That is so cool. I didn't. Even I worked with light, but I didn't know that you had to put a tent up for that. That's pretty cool. So we have. Susan in Amarillo, texas, said how long does a typical paintless dent removal take? Well, that's a bit of an open question, isn't it?
Speaker 3:It's kind of vague a little bit, but it's anywhere from two minutes to 10 hours. I mean it just depends on the size of the damage, location of it, accessibility. Accessibility Are we working on aluminum high strength steel? Is it on a feature line? There's a lot of variables in there.
Speaker 2:Do you want to explain what a feature line is for all the people that don't know what that is listening?
Speaker 3:How would you describe that?
Speaker 4:An accent line, let's say yeah it's like a contour line, like if you look Contour line, yeah the little swooshes on the side of the car.
Speaker 3:Yeah, the ins and outs. Yeah, the ins and outs. The little swooshes.
Speaker 2:The little divots.
Speaker 4:I like swooshes, which is good.
Speaker 2:Yeah, see, that's why we're on the radio today, so we can explain all this to people and what it's all about. But I think the thing that hadn't occurred to me before yesterday. Honestly, because when you're not in the business we've had these discussions. When you're not in the business, you don't necessarily know this. I do know that paint touch-ups look terrible, so the paintless dent removal piece is so important because you're not putting little spludges on top of it.
Speaker 3:Absolutely. That's why I don't carry touch-up paint. I never have, I never will. It makes my work look bad. I do have a Sharpie, it's a black car. I'll hit it with a Sharpie, but that's about it.
Speaker 2:It's so funny. So the guy I spoke with yesterday who's going to be replacing my whatever it is for me, talgay.
Speaker 3:Over at WNC Collision.
Speaker 2:Yes.
Speaker 3:JB Discano. Hot Rod Shout out.
Speaker 2:Awesome, absolutely awesome, really, really nice guy, or seemed like it, I don't know, but yeah, give him a shout out because he was awesome. But he also said you know I prefer not to do the paint touch-up Not on the back, but you know this, like everybody, I've got little dings on my door and things like that.
Speaker 3:Yeah, just because he he's like me, you know he wants to look right.
Speaker 2:Well, I mentioned a Sharpie and I said so what? You telling me I should just take a Sharpie to it? And he said that's what I do because my car is black. So I thought that was kind of interesting, okay. So how long does a paintless dent removal take? What are you? Again, this is a very open question, but when you're going out to see people out, you know you're not going to a dealership or a collision shop or whatever else, karlotts or whatever you go to where you're doing a number of them. When you're going out to somebody's house, what's the typical?
Speaker 3:dent. That, you see, I would say the time wise.
Speaker 2:No, so you know what's the most common dent, I guess.
Speaker 3:Your typical door-dealing. You know they open their door and the wind catches it and it gets away from them.
Speaker 4:Shopping buggies we get a lot of shopping buggies. I bet, I bet.
Speaker 5:Yeah, yeah.
Speaker 4:Golf balls, walnuts, acorns, especially this time of year.
Speaker 2:Oh gosh, acorns. Yeah, you know, the first time I was up here I parked under a big acorn tree and I guess acorn trees I don't know how many years it is that they cycle through when they really let go of their acorns, Like hundreds of the damn things, is that the 10 year ago? It probably is. Yeah, so you know, is that a real thing? Because honestly it was crazy. It was probably more than 10 years ago.
Speaker 3:You mentioned. You got an estimate from Pete. That was the hail, that was hail.
Speaker 2:Yeah, so yeah.
Speaker 3:We love hail, we love hail, we hail. Yeah, well, we're going to talk about hail.
Speaker 2:They literally go hail chasing. Well, let's jump into that because we've got lots of questions for you. But I do want to know about hail chasing, just because it's so fun. So you guys go out on the road for weeks on end so tell us how this works, because everybody's heard of storm chasers. But what's a hail chaser in your business? So what do you do? How do you find out? Obviously, you know you can find out where the hail is going to be, but how do you get work where the hail is?
Speaker 3:We just network. When I have a big storm here it's been a while we're overdue for one, for instance People come in and help me out and then, when people need help, they call us. Brandon last year was on the road for eight months.
Speaker 6:Probably something like that, yeah.
Speaker 3:Wow, so it was twice different locations.
Speaker 4:Oh my gosh, chicago, colorado, yeah.
Speaker 2:I want to put a database together for you guys.
Speaker 3:I was in South Carolina and Colorado.
Speaker 2:So it's like when the power lines go down and the power companies call all the other trucks in, basically, except you do it on a sort of not wing it basis, but you get your little black book out and they call you in because they know you and know you do a decent job. And you said you're working like seven days a week when you're doing that.
Speaker 6:Yeah, you're working hours a day.
Speaker 2:Oh, and that's a necessity, right, you have to do that, but I guess if you're out in Texas or something you know, you don't know anybody there. What else are you going to do? Go out and party.
Speaker 6:Yeah, just go work.
Speaker 2:Yeah, you're not married, are you?
Speaker 6:No.
Speaker 2:You probably never will be at that point.
Speaker 3:So you're going off right when it's to Texas. Chasing storms isn't good on relationships.
Speaker 2:Yeah, I'm sure, I'm sure. So I'm guessing you make a lot more money doing that, because so what happens to the fees double when you've got a hail, storm or something?
Speaker 3:I guess it depends on the storm you're on first of all and it's all insurance paid.
Speaker 2:It's all insurance paid and then it's the time that you've got to fix it.
Speaker 4:Yeah, and it's just like a regular when you go out to do retail. It just depends on the damage too.
Speaker 2:Yes.
Speaker 4:Yeah, a lot of it depends on that.
Speaker 2:And it's funny how we all know each other. So about gosh, 15 years ago, something like that, I was just in a wedding at the end of last year that David also went to and our good friends Pete and Lydia and Pete came out I didn't know Pete at the time, but this is probably 15 years ago to do an estimate on my car in Black Mountain and it was a nice BMW at the time, because you know, I was not very sensible and bought big, fancy, expensive cars at the time and there was a hail storm and it had quite a lot of damage on the roof and I wasn't really expecting what he said, which was six or $7,000 or something.
Speaker 6:Oh yeah, just for the hail damage on the roof, that's not typical, really, yeah, sometimes 20 grand, whoa, it really gets hammered.
Speaker 2:Well, wouldn't that total most cars?
Speaker 6:Depends on the value and every state's different, as far as you know what threshold they were going to total it
Speaker 3:out at 75%.
Speaker 2:Okay, 70, 75%. What does it, what does that mean of, if it's worth?
Speaker 3:10,000. The value If it's worth $10,000, they're going to total it at 7,500. There's 7,500 with the damage.
Speaker 2:Oh, I see, and then you got to have 25% equity in it and then like at 65% in North Carolina, they'll usually start looking at your car. In other words, does they have any?
Speaker 3:other damage Is the tires bald and is the seats ripped up?
Speaker 2:Okay so.
Speaker 3:Got it, thanks four. Okay To air Hay. If it's too far gone, then it goes bye-bye. And a lot of people want us to save their cars, like, oh, particularly body shops, we're on a storm or what have you. Well, we don't want to tell what the customer doesn't want this car told. And I try to help people out as much as I can, but at some point it's like well, you should have had a better car, I don't know, oh.
Speaker 2:So, and actually I did get a check for that damage and I didn't have it done right away just because I didn't get around to it, but it would have gone to you in that case because he was passing them on to you.
Speaker 5:So that would have been interesting.
Speaker 2:Anyway, moving on, so we have, susan I hope that answered your question in Amarillo, texas. Here's a note oh well, we just talked about this. Bertie in Rapid City, south Dakota, says can paintless dent removal fix a dent from a hailstorm? Those are the ones you really like, aren't they? So I mean, mine must have had I'm not kidding 100 dents on the roof.
Speaker 3:If you saw 100, there was probably 600.
Speaker 2:Really yeah, yeah, because you can't see them.
Speaker 3:Once you put our lights on there and that reflection starts bending. You'll see, even I've been doing this all my adult life. Pretty much I can't see everything unless my lights are on it.
Speaker 2:How long is that? Like 50, 60 years at this point Boom.
Speaker 3:That's harsh A little while right, I thought you'd been quite nice about it.
Speaker 2:So the next question we have is Mike in Albany, New York, says is PDR more cost-effective than traditional dent repair methods? So what else is there?
Speaker 3:Absolutely. Sometimes if it's an exotic car, if someone really cares, really understands the value of not having their car repainted, then sometimes it becomes more expensive. But generally speaking it's of course way less expensive and much more convenient. And we don't report to car facts, so you don't lose any diminished value on your vehicle. There's just so many benefits from it. You only get one factory paint.
Speaker 2:So how else do you repair dents? I mean, a lot of people don't know that, I don't know that.
Speaker 3:You just get in. We try to get.
Speaker 2:But don't you just take filler and a speckle brush and put it in A speckle brush and then you sand it down a little bit and then you use some touch-up paint. I mean, how do other companies do it? Are they all paintless? Dents repair now.
Speaker 3:Well, if you take it to a body shop, they're going to stud weld and of course that's going to another value of paintless dents repairs. You don't lose your corrosion protection from the inner panel. They're going to pull it out, spot weld it, beat it with hammers and get it somewhat straight and then, as you say, it's speckle, put a little mud or putty or Bondo, whatever you want to call it.
Speaker 2:Bondo. That's it, bondo. I'm going back to being in college and having a car that cost me, I think, 300 pounds and it was white and I bought it on a car lot and it had what I didn't realize. It was really dirty and he said all you got to do is take it through a car wash. I took it through a car wash. It's all rusted out around the bottom. The brakes failed six months later, maybe less than that.
Speaker 3:That was a good one. Nothing like working on a storm in northern Michigan or what have you. It gets a lot of rust.
Speaker 4:Really oh yeah, I remember the first time I went with David to Michigan. He's pointed out. I'm just like good?
Speaker 2:Is that because of the salt or?
Speaker 4:Yeah, the roads are chewed up and the cars are chewed up, just from the salt. Oh, ok, it's bad.
Speaker 3:And then, well then, the road construction goes on about four or five months a year. Oh, and then it shuts down because the ground gets so frozen. It's like a solid all year. The rest of the year.
Speaker 2:So you love it when the hail's going on in Michigan, is what you're saying.
Speaker 3:I love when it's hailing anywhere Except for Louisiana, right, Brandon?
Speaker 2:We can make a whole show about you guys. Somebody's going to listen to this today and pick it up as a show. Do you think that will be fun? Because you can only imagine what goes on at night. And all these guys, I mean, they're working seven days a week. They're away from home for months on end.
Speaker 3:That's what I'm saying. We're not going to talk about that type of debauchery on the radio.
Speaker 2:It's a heck of a show. So we're never going to get all three of these questions today. Randy my gosh. Nothing unusual there, so what? I think they meant which. But what type of dents cannot be fixed using PDR, linda and Sedona, arizona? You were just in Sedona.
Speaker 3:Love Sedona, shout out Me too. Yeah, what a great place you giving a shout out to a place. It's just Sedona.
Speaker 2:Hey. Sedona, you're listening, oh yeah, so what type of dents can't be fixed? Which kind of dents?
Speaker 3:Sometimes, if it's too stretched, like a line drive from a golf ball for instance, this is really tough to fix. It doesn't look like much to your average person, but it just the velocity of the ball actually stretches the metal. And we do have ways to shrink the metal, but sometimes it's just too stretched and it just wants to flop back and forth.
Speaker 4:Yeah, yeah, a lot of times I don't know, but most people, but for me it's like I call it a BB dent. It looks like a BB's hit it and it's just you can't see the bottom of it. And again to David's point, it's stretched, you can't, it's just. It's almost impossible that. Or if you got a lot of broken paint because, as he referenced earlier, you know we use shadows and the reflection of the paint and it's just literally. It's like getting lost in a briar bush. You just can't see what you're doing.
Speaker 2:Got it. So if the paint is broken can you still fix it.
Speaker 4:Don't you use heat and stuff that melds the paint back together or you can't fix it once the paint's broken, that's probably dependent on the severity of the paint breaking, yeah, if it's just a little bit of cracker. So I'm just trying to stay off.
Speaker 3:Even if the panel's got any kind of moisture, we can't see what we're doing If there's any dirt on there, any dust it has to be clean, and so if you get broken paint, for instance, then, like he referenced, getting lost in a briar bush, that's a local reference right there. You ain't getting a reference like that in California.
Speaker 2:It probably right. What do you think, brandon? So how do you clean up? If there's any kind of dirt or whatever on it, how do you clean that up before you address the ding?
Speaker 4:Any dirt, what do you mean?
Speaker 2:Well, you know.
Speaker 4:Ask his mom. She was just out there to pressure wash in his van the other day. Oh.
Speaker 3:I got to get her my way.
Speaker 2:Do you use alcohol or what do you use to clean it up before you?
Speaker 6:Just window cleaner or something Window cleaner. Oh interesting, we're all learning how to Herft of cars wet, squeegee it off.
Speaker 2:And I think so, linda. I hope that answered your question. We've got Jeremy in Charlottesville, virginia. I think I can probably answer this. Does the age of the car affect the PDR process? Probably depends on the type of car as well, doesn't it?
Speaker 3:It makes it tough for the older cars to have actually real metal. Now it's pretty much tinfoil but because all the crumple zones and safety features, it's not saying that your car is not safer than it was 40 years ago, but it's got more.
Speaker 4:give in it A lot more.
Speaker 2:give More give before or now so the older cars can be easier to repair. You mean?
Speaker 3:If they've got a good paint job or they're tougher just because thicker metal.
Speaker 2:OK, so thicker metal is too. I would have thought it would give you more to work with. Oh, so a little thin piece of tinfoil I got you. Easy to pull the dent out, got it.
Speaker 3:Even, let's say, if you're dealing with the Mercedes, for instance, the higher the class, whether it be an A or a C, as you go up and you get into an S class, then it's going to be thicker metal, just different models of vehicles.
Speaker 3:An S class would be your higher end, your E class would be one step down from there, your C class would be one step down from there and as you go up and the models of the vehicles, then you're going to have thicker metal and right now everything's pretty much going aluminum and high strength steel.
Speaker 2:So is aluminum easier or harder, much harder.
Speaker 3:It reacts different. Something about the way that the molecules lay.
Speaker 6:Yeah, aluminum doesn't have memory like steel.
Speaker 3:Yeah, there's no memory at all.
Speaker 2:And then what do you do with things like satins or the cars that?
Speaker 3:Well, luckily they didn't make satins or very the plastic cars for very long.
Speaker 2:Quite a long time. Can you fix those dentists?
Speaker 3:The roofs and hoods and trunks. Yes, oh. And the lip, the trunk lids, because those are all steel. Just the side panels are plastic.
Speaker 2:So you can't fix plastic dents.
Speaker 3:Oh no, those new BMWs, the Fenders, what kind of? Maybe some kind of composite?
Speaker 4:And the X5s.
Speaker 3:And they actually get dented and we can actually repair those.
Speaker 4:Oh yeah, as long as it's not too bad.
Speaker 3:Yeah, there's some kind of composite. Yeah, it's like.
Speaker 2:Oh.
Speaker 3:But for the most part, no, we don't mess with plastic. What?
Speaker 2:about refrigerators.
Speaker 4:We get that a lot refrigerators, dryers, stuff like that.
Speaker 5:That has that veneer metal on it.
Speaker 4:You just can't. I mean it's just yeah.
Speaker 2:I mean, fridges are such a pain. I don't know anybody that doesn't have a ding on their fridge.
Speaker 3:Right, and I get a lot of those phone calls.
Speaker 2:So, gentlemen, do you have a ding on your fridge? I'm sure.
Speaker 3:Might have one or two.
Speaker 4:I got a bunch, yeah, see.
Speaker 2:And you can't take it, while you probably have dings on your vehicles.
Speaker 4:I just cover them up with magnets.
Speaker 2:There you go so top tip, cover them up with magnets instead. Don't call these guys Top tip. So here's a really fun one that I found actually. Well, I thought it was fun. Oh, do you have a PDR solution for Dentson motorcycle tanks? It's Leo in Bend, Oregon. Thank you, Leo.
Speaker 3:Yes, Excuse me, it takes particular setups to take the tank, drain the tank, and then there's, like I actually haven't invested in the setup to actually mount the tank because there's not enough Tanks. There's not enough tanks. There's not. Every year or so I'll get a call about a tank, but there's not enough demand.
Speaker 2:I should say this is the one I was looking for. Actually, sarah in Bozeman, let's throw this out to we're going to do Brandon, and then John, and then David. So what advancements in PDR technology are you most excited about? So, thank you, sarah in Bozeman, s-a-r-a what you got, brandon.
Speaker 6:Anything, Our hot glue probably.
Speaker 2:Hot glue Ooh, glue technology. I actually know about this. I can't tell you how I know about it, but I know that glue technology, just like pattern technology on tile, has just made a major advancement in the last six months. How long's your hot glue been out, or why is it different? Do you have a light on it that can?
Speaker 6:Well, as Dave was mentioning earlier, you know how traditional body shops weld onto the panel, so hot glue is the new thing and it just keeps getting better.
Speaker 2:Is it fixed with a light to?
Speaker 4:No, Pure it no Okay.
Speaker 2:It's just hot.
Speaker 4:Yeah, it's got to stand there and wait, yeah.
Speaker 2:Okay.
Speaker 6:And you've got to clean the panel and make sure you get good adhesion. But it's pretty wicked what it does.
Speaker 2:How do you get the glue off? How do you get the glue off?
Speaker 6:Alcohol.
Speaker 3:Oh 99% rubbing alcohol.
Speaker 2:Well, you guys have always got some of that around, so that's good. So, john, what?
Speaker 4:are you excited about in new technology. Well, actually a couple of things. Probably the cold glue that they have, where you don't have to use heat. It's just, it's a lot quicker.
Speaker 5:Oh.
Speaker 4:Yeah, and some of the new stuff coming out, yeah, it just makes things way faster, especially on a hill job where you get the panels. And then the other thing I would have to say is some of the tools Dave's brought back from like the Mobile Tech Expo just the ergonomics of them, the way they go in and you know you're just not wearing yourself out. With just a straight tool you can get in there. You can access things a lot easier, you know, and yeah.
Speaker 2:Thank you. I'm guessing you just stole David's thunder there with the new tools you brought back. So you've got. So are you getting? I'm sorry, I mean, who would know about these things? I'm the one here today to ask the silly questions, right? So are you getting into like little wiggly bits underneath the panel or like, say, that again.
Speaker 3:I just want to hear you say it again.
Speaker 2:You getting into little wiggly bits underneath the panel.
Speaker 3:Yeah.
Speaker 2:That's an English word.
Speaker 3:Wiggly bits.
Speaker 2:So it. So all the different tools that you know they've got like different little.
Speaker 3:Yeah, the tools have just come so far, especially in the last 10 years, 15 years.
Speaker 2:And the shocking thing is you've got a van full of tools People think about. Well, okay, tell me what people think that this business looks like.
Speaker 4:Suction cups yeah. Suction cups yeah, just pop it out, suction cups. We've all got a lot of dry ice or just heat.
Speaker 2:What do you do with dry ice?
Speaker 3:That's just what it's a. I use it for Halloween.
Speaker 2:So do any of them work? I mean really, Are there any like cheap kits?
Speaker 3:If anything like that's going to work, you're just as good off with the plunger at your bathroom.
Speaker 2:Really yeah.
Speaker 3:If that ain't going to work?
Speaker 2:then no, you need an expert. Okay, so you can literally use a plug. So could you use that when you have refrigerate?
Speaker 3:I love whenever people call me. I had one just the other day and it was well. I was going to have you pop it out really quick, but I think I'm going to go on Amazon and get one of them little plunger kits I'm like oh good luck with that.
Speaker 4:Yeah.
Speaker 3:I'm like I'm going to get a billion dollar industry for a reason.
Speaker 2:So how, how, what kind of car was this that he's going to get the little kit?
Speaker 3:It was actually a truck, oh my bedside of a truck and it had two basketball sized, football sized dents in it, oh wow.
Speaker 5:It's going to go on.
Speaker 3:Amazon and get one of them. Little plunger kits, all right. Well, it doesn't really work, but good luck to you.
Speaker 2:Can you damage anything using those little plunger kits?
Speaker 3:Makes it tough, Ron? It's because, unless you know what you're doing, if you don't start I'll buy you started dent, and if you don't start a dent properly, then it stretches the metal.
Speaker 2:How do you start?
Speaker 3:a dent DBC dead bottom center.
Speaker 2:Well, come on, guys, you have to explain to us a little bit Like you're trying to put in words this visual of what you actually do. Like, talk us through.
Speaker 3:So basically, just let's say a dent the size of a softball require hundreds if not thousands of pushes, very methodical, slow, soft pushes so that the metal doesn't get marred up, so the paint barrel stays intact. We'll use some heat there you mentioned he earlier just to sort of soften the paint and it and also will change the molecules, Like if you ever welded, for instance, you know you will two pieces of, let's say, quarter inch flat bar together and as it, as it cools down, it contracts because the molecules they expand with heat for instance. So we'll use heat. In a situation like that, let's say a softball sized dent again can take hundreds if not thousands of very slow, technical pushes but you're not pushing it.
Speaker 2:You've got a machine that pushes like what happens manually.
Speaker 3:We push it with metal rods and all your tools.
Speaker 2:Yeah, okay.
Speaker 3:We got to get behind it and push it from the inside out, push it gently, over and over again over and over again, but it's all about training your eyes, definitely the hardest thing I've ever tried to do and I think everybody would agree with that.
Speaker 2:Really.
Speaker 4:Yeah, it's a little difficult to put it in words where somebody would understand it. You know, I mean, unless you a lot of customers, you know when they, when they have questions like that, I just ask them to come over here, I'll show you what's going on and just break it down to them.
Speaker 4:They can stand there for 30, 45 minutes or two hours, however long it takes, just so they got a better understanding of what's going on and you know the skill that's involved in it. And hey, this is why I'm charging this amount of money and yeah, yeah, just so they got a better. And 99% of them are like wow.
Speaker 2:I really didn't understand.
Speaker 4:I didn't really think there was that you know that much involved in it.
Speaker 2:Well, I thought he was doing a pretty good job actually, because you just, I don't know, I thought, I mean I thought it'd be some kind of suction and some heat and out it comes, you know. So I didn't know there were all those little pushes going on. And I guess, the bigger the hole, the more the pushes. The bigger the hole the bigger the dent, the more the yeah, I mean it really depends A lot of.
Speaker 3:it's about, like I said, depth, location, accessibility. John mentioned earlier about a BB dent. Let's say, if you do a point blank shot on your side of your vehicle with a pellet gun, that's going to require tons of pushes and also we do a lot of tapping down tapping down crowns, for instance. If you get a coke can and you squeeze the coke can, you're going to put a little dent in it, but the sides pop out.
Speaker 3:So we have to release that pressure. When doing a painless dent repair, you have to always release the pressure and give the metal somewhere to go.
Speaker 2:Isn't it time we just made cows out of something that don't dent?
Speaker 3:No, we don't want that Shh.
Speaker 2:Oh, if only you could see their faces looking at me like that.
Speaker 4:Yeah, that's like asking an oil company to hey, let's not make cars run on oil or gas anymore.
Speaker 2:Oh, I think that's happened. Actually, it doesn't seem to be working very well though.
Speaker 4:Yeah.
Speaker 7:Hey, well, in that softball sized dent on the side of the truck.
Speaker 2:Now Rand is interested. I think he's got a softball sized dent.
Speaker 7:Where again you start, in the center, the deepest part of that softball dent.
Speaker 2:DBC Dead Base Center.
Speaker 6:You've got to find the center of it first.
Speaker 4:Yeah, sometimes they're so deep, you literally what we call it you're walking into the dent, You're doing little test pushes where you're not actually doing anything, You're just seeing the tip of your tool. That again is probably one of the most difficult things to do is training your eyes and learning. I mean, I remember David laughing at me for the first. He still laughs at me, but for the first few months when I was out there.
Speaker 4:I'm just convinced that I got this tool. Yeah, I'm right here, I'm dead on it and I'll be three inches away. So a lot of times you have to walk yourself into the dent to find that center.
Speaker 3:Because the light bends, so the light will bend and you'll think that you're over here, but you're really like you said a foot away or whatever.
Speaker 2:So what kind of lights do you put on it?
Speaker 3:Over the years we've advanced to LEDs and I would like that.
Speaker 2:Are they stand lamps or are they? You know, director narrow, beam on or give us things in and outs.
Speaker 4:Well, there are a lot like these microphone stands, except for they have a big LED strip on them, so they're you know they're poseable, you can move them, adjust them up and down wherever you need it. You know the head of it swivels around, so if you got to get different positions on it, you know, and they generally have six strips LED lights in them, and do you have to take all that stuff with you when you travel, brendan?
Speaker 6:Oh yeah, and you need a couple of them you want to set up. You know you want to keep as many lights and people moving. Because you can't look at a dent one way, because if you look at it the other way it could look just as bad as when we started or worse.
Speaker 2:I hear you, I hear you.
Speaker 7:Wow Okay.
Speaker 2:That's so. Is that why you go with a big van every? You must have to go with the big van every time for all those tools and all the lights. And it's amazing. So let's talk about how you get into this. We're going to go to break in just a second and, yeah, you know, brandon has such a great radio voice. I think we should get him to do an ad for us, don't you? Oh, yeah, I mean he really does. He's got a classic radio voice.
Speaker 2:He's squinting his eyes at me, right now Like when I said maybe we shouldn't make our cars out of metal anymore. So give us how long does it take to train to get into this industry, if anybody's interested.
Speaker 3:I'm still training every day, well, that's true.
Speaker 2:You never quit learning, right?
Speaker 3:I say the same thing I would say give yourself six months to a year before you can be competitive in any way, shape or form.
Speaker 2:Do you apprentice people? You got any openings?
Speaker 3:Only for you. I'll know about Randy, but maybe you.
Speaker 2:Because you can earn a decent amount of money as well. For for anybody that's got kids that you know aren't necessarily interested in going the college route to get an English degree or an art degree that they're not really sure what they'll do with at this point oh, it's a great career.
Speaker 3:It's a great career as long as you don't mind getting dirty, working with your hands and traveling. You need to be on the road.
Speaker 2:Do you have to travel?
Speaker 3:To make good money, yeah.
Speaker 2:Yeah.
Speaker 3:Especially in this. You know, it's as you said I'm a big fish in a small pond.
Speaker 2:Yeah, there's not a lot of. And you can also stay put and make more than the average house on income correct Quite easily.
Speaker 3:Yeah, and not travel If you know what you're doing. Yeah, if you're good at what you do.
Speaker 2:Well, of course, but that's why they get trained by you. How many years have you been doing it? Was it 50 or 60? 50 or 60.
Speaker 3:I went to school in 99.
Speaker 2:Okay, so To do this? Yeah, okay, so 25 years. Do you remember when you went or got out with your certificate Like? This is a big celebration. It's 25 years, a quarter of a century.
Speaker 3:Oh, I got, actually got out. I was there over the holidays so I got out in, I think, late January of 2020.
Speaker 2:Okay, 2020.
Speaker 3:So you got to wait? In that case, you got to wait till 2000. Excuse me, I knew what you meant.
Speaker 2:So now we've got to wait till January of next year and then you've got a big, that's kind of a big celebration for any business.
Speaker 3:It's a campaign 25 years Exactly.
Speaker 2:I haven't been in business 25 years Then I'm much younger than you, so that explains that. So you think it's a great business to get into. We're going to go into it's great we're going to break. We're going to go into exactly what the steps are to get into this business, where you get trained or all that kind of stuff. This is Rowena Patson on the Real Estate News Radio Show on WWNC 570. Be right back in a second.
Speaker 1:From the 570 Weather Center. This is your Weather Channel forecast.
Speaker 5:A wind advisory will be in effect from 6 am on Sunday until noon on Monday, with a few of the gusts out of the Northwest as high as 50 miles per hour. It will be wet today along the front, with showers and a few rummels of thunder as the high gets close to 60. That range could taper off tonight with gusty winds out of the Northwest and as the cooler air pushes in. Overnight the loce dipped to 34. Clearing in Witte tomorrow a high of 47. And sunshine Monday with gusty winds at a high of 57. I'm Jeff Marr from the Weather Channel.
Speaker 8:Hi, this is Rick and we sold our home with Rowena Patson at All-Star Powerhouse. We didn't really want to move, but needed to for my job. Our first realtor didn't listen, didn't care, didn't try. Not a single showing in two months. A friend recommended Rowena. She saw the hard work we'd put into the home, what it meant to us and what it could mean to someone else. Next thing you know it's sold. If you need to get your home sold and not just listed, you need to talk with Rowena Patson. Remember to call it 828-333-44. 83.
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Speaker 1:This is the Plain English Real Estate Show with Rowena Patton on News Radio 570-WWNC.
Speaker 5:I was letting it roll because I'm going to live that one.
Speaker 2:I'm going to live it, randy.
Speaker 7:Thank you for that. I guess you've taken dents out of my stains too. Oh yeah, oh yeah.
Speaker 3:I feel like someone's wanting an estimate coming up here. I feel like we're leading to that.
Speaker 7:No, actually I'm okay, but when I first bought this new truck, it wasn't two weeks till there was a ding in the side of the bed and it still had green paint on it Some green car had, just you know and I took it to a paintless dent removal place and I was amazed that they took the tail light out of this truck and accessed these long they did the Widdly Diddly they did the Widdly, diddly, yeah, and you can't. That's gone, that dent is gone. You would never know.
Speaker 2:So how much did that cost you? I can't remember Remember 100 bucks, maybe yeah. So that's kind of minimum, isn't it for taking the dings out?
Speaker 3:Yeah, we started at $100.
Speaker 2:Yeah, okay. So one little ding is like 100 bucks and then a whole roof full of hail dings is more like $6,000.
Speaker 3:Well, the whole car. If the roof has $6,000 of the damage on it, it's generally going to go. They're going to replace the roof.
Speaker 6:Yeah.
Speaker 3:You're going to cut your roof off and actually weld another roof skin back on your vehicle, which is not. You know, it's not.
Speaker 2:That doesn't sound like that to me.
Speaker 3:You don't want that in your vehicle.
Speaker 2:And you only get one.
Speaker 3:I said earlier, you only get one factory paint. They bake it at what about 450 degrees? You can't bake your existing vehicle that's already assembled at that, because you're going to melt, you know. Obviously it's not going to work out.
Speaker 6:They do a lot of you know they acid dip your the whole car. Yeah, there's a big process to it, not that the body shot this From the factory, from the factory.
Speaker 2:I feel like a real dingback now, because I know that when they originally I mean, I've seen all of this set up because I used to work for many years ago. Anyway, so 50?.
Speaker 3:It hadn't occurred to me About 50 years ago. When are you only 40?
Speaker 2:It hadn't occurred to me that and it's really obvious, right it hadn't occurred to me that the reason you can't get that factory paint back is because you can't bake it, because I've seen them bake it with lights and things, but obviously you can't bring that whole skin up to that temperature because you'd melt everything inside and, like Brandon mentioned, you know, they dip it in acid and they have the inner coating of it.
Speaker 3:is like a rust preventative You'd have. There's so many.
Speaker 2:Different layers and you know, and robots are painting it, you can never. You know, if you are, once you go robot, you never go back.
Speaker 3:Once you go row.
Speaker 7:I like that. That's a good advertising slogan.
Speaker 2:Once you go row, row Robot.
Speaker 7:Yeah, if you're at the top. If the top of the car's got a hundred hail dents in it, do you take the headliner out of that car? Yes, Headliner and anything else that you got to drop to get to that metal Okay.
Speaker 6:Sunroof Sunroof assembly the hatch has to come off the back so you can work it, and a lot of the equals have ribs. So if you're casting your light, you know it's not a flight, you know you got humps, so you don't get a line of sight as we call it and taking the inside fender wells out so you can access it under the fender.
Speaker 2:So you're asking much more intelligence than they are. What the heck is a hump in a car?
Speaker 7:The ridge lines in the top, the steel beams that go.
Speaker 4:The contour lines that we talked about.
Speaker 2:Oh, okay, got it, and we call them humps when they're on the roof, I see.
Speaker 2:When I drove. So I bought Humps and bumps I don't know, it's probably a 20-year-old Jeep when I left DC for Miami and it was a Jeep and the headliner was burgundy. It was that color and I had the burgundy seats and the headliner was falling down and all my fancy pants. Miami friends said what are you doing? Why are you driving around that car? That's never been a thing for me. I can't do all this logo stuff or whatever, and I had a dream that my car was going to go on Pimp my Ride. I thought it would be very, very cool. However, my headliner was hanging down, so had I gotten a ding in the roof then it would have been a problem. Right, you could have got right at it. Maybe you could have put my headliner back. It was burgundy as well. It just flopped down in the car.
Speaker 3:What kind of vehicle was it? It was a Jeep and all your fancy pants. Friends didn't approve, I'm guessing. No, no.
Speaker 2:I was a managed consult at earning quite a bit of money at the time too, so they just didn't understand why I was driving. I loved that Jeep. That Jeep was incredible. Unfortunately, coming home one night, because it was Miami, on a six lane on 95, somebody cut me off and then drove in front of me and this person in a I don't think you've even heard this story this person in a uniform, got out in the middle lane and then there were two lanes to the other side got out facing me behind their car and I was pulling up to them. Somehow, that little Jeep, I managed to hit the brakes so hard that I didn't hit them. I don't even know how that happened. So uniform pointing a gun at me. Unfortunately, four or five people ran into the back of me and because it was Miami, everybody drove off from me including the person at the gun.
Speaker 2:Wow, it was a little old couple. I felt so badly for them in an RV that ran into me too.
Speaker 3:Wait, someone in the uniform is pointing a gun at you.
Speaker 2:It's so weird yeah.
Speaker 3:What kind of uniform was this?
Speaker 2:It was dark and it all happened very quickly. It was a very large person.
Speaker 3:And that's why we say don't drink and drive kids.
Speaker 2:I wasn't drinking. I'm sure they were drinking and driving. It was very, very bad. It was very scary actually. Sounds scary, so anyway so I helped the little couple out and took them to a little place and they were very upset. They were on their way to their dream home in the Keys or something. It was terrible and literally everybody just drove off. I couldn't believe it.
Speaker 3:Yeah.
Speaker 2:So that was the end of the Jeep story.
Speaker 7:Oh. Moving on quickly, jeep became a heap. Yeah, yeah.
Speaker 2:I was very, very sad, that's when I got my X5.
Speaker 3:I bet you miss that headlining, don't you?
Speaker 2:Honestly, the nice thing about having a car like that, especially when you're in a city and I know a lot of people relate to this especially if you've lived in a city, where, well, I lived in DC People are bumping your cars back and forth to get into the parking spots, right. And then I lived in LA and then I lived in Miami Beach. Like you know, people are bumping your cars all the time. I didn't have to ever have to worry because it was an old car and I forgot the old bump or two, or you know, if the headline fell down a little bit more, I'd get some super glue.
Speaker 3:I'm glad everybody's not like you. We like them real picky people that are really concerned about little. You know we do cosmetics.
Speaker 2:I know, but I'm a lot more picky now. But the thing is I can't find any decent company to take the dents out of my car.
Speaker 3:The little ding, the little ding that you show me in the lift gate of your X1. Was that Brandon that said?
Speaker 2:that? Yes, I mean, it's just a little ding. You could have taken that out for me.
Speaker 7:You could buff right out, right, yeah, yeah, absolutely A little buff, no, they can't be bothered.
Speaker 2:They just want to go on their hail chasing and they won't be bothered. They can't be bothered. It's not very nice. So, derek, in Portsmouth, new Hampshire, I'm glad I can pronounce all these towns. Oh, we've got a Spartan bird coming up. Are there any types of vehicles that PDR or paintless for those of you just tuned in painless dent removal PDR Are there any types of vehicles that PDR doesn't work well on? That's for Derek in Portsmouth. Thank you, derek.
Speaker 3:No, no, we, you know as long as it's not metal or aluminum? How?
Speaker 2:about a plastic car like that Corvettes?
Speaker 7:Are there any other plastic cars, yeah the fiberglass, yeah the fiberglass.
Speaker 4:Yeah, that's a Corvettes fiberglass. You can't do that.
Speaker 3:Well, they don't really dent either. They're just going to break before it does.
Speaker 7:Okay.
Speaker 2:Oh.
Speaker 7:I see A boat.
Speaker 3:I hate getting the. I got a pontoon boat calls because I don't really mess with those.
Speaker 4:I got an airplane call one time, remember, wow, did you do it.
Speaker 3:Oh, I recommended him not doing it because it's too much of a liability.
Speaker 2:Yes, If you pull that, if there's any any danger on the metal, if you, if you change the yeah.
Speaker 3:There's so much liability in that. What's the words for it? How are we out here? Change the whole.
Speaker 2:Dynamics.
Speaker 3:Yeah, aerodynamics.
Speaker 6:Yeah, okay.
Speaker 2:So not necessarily on a plane or, but it would work on a pontoon boat.
Speaker 3:No, I don't mess with the pontoon boats.
Speaker 2:You don't mess with them, okay, just like you don't mess with my tailgate, right.
Speaker 4:It's time to see a pattern. It's time to see a pattern.
Speaker 2:Is it possible to fix a dent if it's right on the edge of a panel, says Keith in Spartanburg, south Carolina. I wonder if he's in his BMW down there.
Speaker 5:I've been on that track.
Speaker 2:It's so much fun. Oh my gosh, you need to take your whole team on that track.
Speaker 3:It'd be good for the day.
Speaker 2:It's expensive Team building. It is amazing you guys want to. What is?
Speaker 3:it Go to Spartanburg or go to Greenville and run the BMW track.
Speaker 2:Yeah, I'll do it. I'm still Queen Rat.
Speaker 3:You are Queen Rat. Yes.
Speaker 2:Not many girls go.
Speaker 3:So she has the like a record there, right yeah?
Speaker 2:I've got, I've got the record for Queen Rat. There's about four different. So you go down, you go around a wall. Have you ever done it?
Speaker 7:No, I'm interested, oh my gosh.
Speaker 2:It's really expensive. So last time I looked I used to get $200,000.
Speaker 2:I used to be married to the regional director so I used to get cheaper tickets. Right, there were like 650 or 700. So it's got to be double that, so it's got to be $12 or $400 for the day. But all I can tell you and that sounds outrageous, I know, but after that one time going, it's all I ever wanted for anniversaries, Christmas, birthdays, anything. I've done it down there like half a dozen times. So there's a ring that you go around where they spray water on it and one car. I always have to think about being on the radio. If you imagine a big oval and then put a dot at the top and a dot below, the cars start opposite and then they race.
Speaker 2:Like a 12, 12, 6 position 12, 6 position Exactly, thank you, david. And then they race around the ring like four times and it's whomever wins, but they're spraying water on it all at the same time.
Speaker 3:So you're drifting, you're drifting, yeah, and what is Queen? Rat again.
Speaker 2:So Queen, Rat is the person that wins the most of those, but you've got to be the girl that does it, right. So I beat the boys too. I came in third out of I don't know, probably 80 people or something. She's a pretty cool girl, Anyway. That's just that little ring right.
Speaker 2:So that's a little ring, that's the rat ring, and then there's another big oval like a normal racetrack, and then off that racetrack comes all these other lanes with bollards and do we call them cones, cones with cones, and you've got a radio. So for any of you ladies out there, I really want you to think about this, because it sounds scary, right? I don't mean to be sexist or anything, so I'm sorry. If you're a lady who thinks it's not scary, great, I can tell you it's not scary once you get out there, because they put a radio in the side panel and it's a great thing to do with your partner too. It's really, really cool. And they tell you what to do and they're asking you to speed up towards the cone, right, and then you hit in the corner. I can tell you after doing that is oh my gosh, you guys do it for your teenagers. I literally drive differently since I've I mean very differently. Since I've gone and taken those, I think they do classes for teenagers.
Speaker 6:Yeah, you're trying to butter me up so I feel safe on the ride home, or what?
Speaker 2:Yeah, so well. I was police trained as a driver too, so, but anyway, no, I really do drive differently, since, since I've been around that and I wasn't very good at drifting I'm not used to drifting a little bit you learn that on the, in fact, they use some water on the on the big ring too, so there's three different tracks at least and you get at least four or five different BMWs to drive in and they're brand new M's and they've got new ties on them. It is just, I can't even tell you, it's so exciting.
Speaker 7:We'll do a little name dropping here. Donnie Isley, from Arden, is a BMW test driver. He goes all over the world testing new BMWs at race tracks and all over.
Speaker 2:He's, he's an incredible job Wow. Yeah, one, they have they. They have all these, I don't know what they call them. I'm sorry, spartanburg, I haven't been down there for a long time, so you obviously need to send us some tickets, because I'm giving you all these shout outs on the show, so do it regularly. Yeah, and they, they have the specialist coaches, basically, and they're awesome. I mean, these guys are amazing.
Speaker 7:That's Donnie, he's, he's incredible.
Speaker 2:Oh, Donnie does it down there.
Speaker 7:Everywhere he is. I mean, he makes he loves it when it gets a new M3. Yes, and he goes crazy.
Speaker 2:Yeah, and they get in the car with you once in a while. I mean they cycle around. You know a whole group of people do it. It might be a group of 20 doing it at any one time and you have races and they time you. It's just so much fun.
Speaker 7:And the NASCAR crews. There's NASCAR courses and Charlotte and I think you can do that in Charlotte the Rusty Wallace and the Richard Petty driving experience, Like you said, very expensive but, you're behind the wheel of a NASCAR car.
Speaker 2:Yes, and I think I do know that in Spartanburg, which is obviously very close to here, they do have a teenage program that's much less expensive. Just highly recommend it because it teaches you how to push to the limits. Now, obviously you don't want your teenager out there pushing to the limits, but it does tell you that if they get into a difficult situation how you can control it Once you've done it a few times. I was taught to drive actually by a guy who was frankly a psycho in all kinds of stories about him.
Speaker 2:So, he took me out in the dark. I'm in a 17 year old. You can't drive until you're 17 in England. So I was at college and I went to college early. So he takes me out driving in the dark on an iced over parking lot outside of shopping mall Wow.
Speaker 3:And that's how you learn to drive. Yeah.
Speaker 2:And he was.
Speaker 4:How does that make you feel, Brynn?
Speaker 2:I was driving around and he would literally pull the handbrake on. Back in the days when we had handbrakes instead of a button, he would literally pull the handbrake on. I mean, I'd be peeing my pants, frankly, almost literally. It was terrible.
Speaker 7:You guys looking forward to your ride home, but I did learn.
Speaker 2:So once you've learned to control that a couple of times, I'm fine. Now I don't. Panic is the point. I wouldn't teach a kid like that, obviously, but anyway.
Speaker 3:So little sketchy.
Speaker 2:Cindy in, he was definitely. Well, yeah, he was.
Speaker 3:I'm talking about you.
Speaker 2:He was actually sent to prison for doing things with young girls after that All right next subject.
Speaker 3:So Cindy in Calamazoo Put a little much for the early day show, but okay.
Speaker 2:Michigan said what's the weirdest location on a?
Speaker 6:Did you ever answer the other guy's question? The Dent on the Edge, oh Edge of the Panel?
Speaker 2:Yeah, In Spartanburg. Thank you, Brynn. Do you see? That's why Brynn is here today.
Speaker 6:I forgot about him.
Speaker 2:Can you do it on the Edge of a Panel? I'm so sorry, Keith. He's the one who's sending me tickets to Sometimes, sometimes not. Yeah, it's a tough scenario. Yeah, metal on metal. Oh, so it's more tough when it's on the Edge.
Speaker 4:Very. It goes back to the severity of the dent location. Can I get a tool on it? Is it to sharp a glue? Pull, Like Brynn said if it's metal on metal.
Speaker 6:There's sometimes like panel bond or something in there, where they glue the panel on the structure.
Speaker 2:Yeah.
Speaker 3:And if there's sound addon inside, oh yeah, it's like something you can relate to, rowena, like real estate, location, location, location.
Speaker 2:Yes.
Speaker 6:So being on the Edge of the Panel is very tricky, and it's limited, but they have some tools that help out, so we try our best.
Speaker 2:And we've got the three men who know how to fix all of this. So I wasn't I mean, I'm not putting you in the same box as the tools or anything, but you know, you're the guys who know how to use all these tools. So that's the important bit I'm just telling you. So we've got two minutes. How do we talk about painless dent removal for almost an hour with two minutes left? Because there's a lot to know, right, has it been?
Speaker 7:Yeah, oh, wow, it always goes faster yeah it's amazing.
Speaker 3:Wow, that is, I mean blows my mind.
Speaker 2:This is a good one. What's the largest size of a dent you've managed to repair with PDR quickly in our last 30 seconds.
Speaker 3:Probably the size of an average person's upper torso.
Speaker 2:You kidding me? Yeah, what's an average person, brandon? Brandon's an average person.
Speaker 4:Ooh, I don't know about that.
Speaker 2:Let's lock it up with Angela and Missoula Montana. Is that how you pronounce it? Yeah, missoula Montana, thank you. Are there any seasonal promotions or deals on PDR services?
Speaker 3:What are you doing for people right now? 10% off to first responders.
Speaker 2:Oh, fantastic. Okay, what about people who are listening to the show today?
Speaker 5:Come on man.
Speaker 3:Listen to it after the estimate and we'll give you another. We'll give you 10% off. Okay, well, that's nice 15%, but we can't Hell damage excluded.
Speaker 2:Okay, and we can't. We're not adding that to first responders, right? We're just giving that.
Speaker 3:Anybody.
Speaker 2:But we're not adding it together, we're not giving first responders 10% and then giving them another 10% because they listen to the show.
Speaker 3:Yeah, Whoever listened to the show first responder or not 15%.
Speaker 2:Wow Okay, I like that.
Speaker 3:Put me on the spot Ro.
Speaker 2:I know I put you in the Well, you could have said no, how do you get? In touch with your guys, how do we get in touch with you?
Speaker 3:Google dent effects, dent F, as in Fox X, as in X-ray, or just call 828-545-8443.
Speaker 2:What's FX Dent?
Speaker 3:for I don't know, it's just a stansy little name.
Speaker 2:I came up with oh my gosh, really Dent FX.
Speaker 4:How it affects the dent. Yeah, how we affect the dent, oh dent effects.
Speaker 2:Oh gosh, that's a bit deep.
Speaker 3:You're so sweet.
Speaker 2:That's a bit deep. And then you just and how long does it take you to get out there? A minute like 30 seconds.
Speaker 3:To get out.
Speaker 2:To the dent A day.
Speaker 3:A week, generally within a week.
Speaker 2:And thank you guys. I don't know how we spoke for an hour about that. I don't know how you get the hands crazy, but hey, there's a lot that goes into it and you've proven that. So thank you very much, you guys. See you on the radio next week.
Speaker 1:This has been the Plain English Real Estate Show with Rowena Patton. Visit Rowena and post your questions at radioashvillecom or call her. Or call her at 828-210-1648.